Why Choose Us?

 

Port City Steno is the only court reporting service in New Brunswick to offer online bookings with real-time availability.  Our growing reputation for superior customer service, professionalism, and high quality transcripts continues to distinguish us from the competition.  We maintain close relationships with court reporters in each judicial district and this allows us to keep costs competitive while still providing excellent service to our valued clients.

Ready to book?  Get started.

SERVICES

 

We use Marantz Professional audio equipment to record proceedings for transcription at a later date, including discoveries, examinations under oath, hearings, conferences, and arbitrations.  We also offer virtual court reporting through video conference or teleconference.  Please note that we do not set up virtual proceedings and will require a link from the host to participate. 

 

We provide certified transcription of recordings made by court stenographers and non-certified transcription of other recordings, such as RCMP interviews.  Our software accepts most types of audio, so please contact us if you need a specific file transcribed.

POLICIES

 

• Our minimum attendance fee per day is four hours.  Any attendance outside normal business hours (9 a.m. to 5 p.m, Monday to Friday) will be billed at a 1.5 overtime rate.

 

• Two business days' notice is required for all cancellations.  Each date cancelled for any reason with less than two business days' notice will incur a four hour charge (half day attendance fee).  This also applies to settled/adjourned matters (any date initially booked but not needed and within the two business days).  These fees are non-negotiable and no exceptions will be made to this policy.

 

• Mileage will be charged for travel outside of Saint John
   
• Undertakings will be provided for an additional fee
   
• Invoices are payable upon receipt.  Interest at 2% per month will be charged on outstanding accounts over 45 days from the date of the invoice.
   
• A per diem for hotel/meals may be charged at our discretion for multi-day proceedings outside of Saint John

FAQS

 

     1.  What are your rates?

          Please contact us for current rates.

 

     2.  What is your cancellation policy?

 

          Two business days' notice.  Please see our full cancel policy here.

 

     3.  Do you travel?  What areas do you serve?

          We serve the entire Maritimes virtually and Saint John, Fredericton, and Moncton, New Brunswick

          both virtually and in person.  Please contact us for mileage rates or a quote for travel outside of

          Saint John.

     4.  Do you attend virtual discoveries?

 

          Yes.  We do not host virtual proceedings and require a link from the host to participate.

     5.  What is your turnaround time for trancripts?

 

          This can vary depending on our current schedule.  Normal turnaround is 4-6 weeks. 

     6.  I see you're already booked for the date I need.  Can I still get a court reporter?

          We typically have two availability slots per day.  We work closely with other court reporters and   
          have some capacity to take additional bookings.  Just contact us and we'll check.

     7.  Can I get a list of undertakings?

 

          We provide a full list of undertakings and items marked for an additional fee.

 

     8.  Do you offer a rush transcription service?

 

          We offer rush service for an additional fee depending on availability of certified transcriptionists. 

          Please contact us to discuss your needs.

 

     9.  Can you transcribe a file for me?

          We probably can.  Just contact us and we'll let you know if we can transcribe it.

 

   10.  Can you transcribe a recording from another court stenographer?

 

          Absolutely.  We just need the recording and the signed certificate from the stenographer.

 

   11.  Can you transcribe a court transcript for me?

 

          We transcribe in-house recordings only at this time.  Please check back in the future.

 

   12.  Do you have a waitlist?

 

          We do!  Contact us if you want to be added for a specific date.

 

   13.  Do you take credit card?

 

          We accept cheque and e-transfer.